Shipping in Italy is free for orders over € 250.00. For orders that do not exceed this amount the shipping cost will be € 10.00 .
The shipping costs for all the countries OUT OF ITALY will be shown directly at the CHECKOUT.
Strikestore ships to Italy and all over the world only through the DHL express courier service.
All the goods delivered by Strikestore are carefully packed.
Along with the goods shipped Strikestore will include in the package DDT or invoice stating in retail prices and discounts applied, also in the event of sale items.
All shipments by Strikestore are covered by free insurance for theft and/or accidental damage.
The insurance remains valid until the goods are delivered.
All fully completed and paid orders will be processed within two business days: all shipments are sent from Strikestore., (Italy), only on business days, from Monday to Friday from 9:00 a.m. to 4:00 p.m.
Orders entered on Saturdays and Sundays will be dealt with the next Monday.
ONLINE SHIPMENT TRACKING
Strikestore customers can track their orders at any time by using the DHL tracking service.
The Customer will receive an order shipment confirmation email with a DHL tracking number that can be used to check the shipment status at any time.
The shippings for all countries of the world is always DDP(ALL TAXES AND CUSTOM DUTIES ALREADY PAID), the customers will not pay any other costs at the delivery of the goods. DELIVERY TIME
Delivery time depends on the destination of the products.
ITALY (DDP): delivery is indicatively expected within two days of shipping.
EU European Countries (DDP): delivery is indicatively expected within three business days of shipping.
Non-EU European Countries (DDP): delivery is indicatively expected within three business days of shipping.
Rest of the World: delivery is indicatively expected in up to 5-7 days after shipping by Express Service.
Once the goods have been delivered, the Customer is responsible for carefully inspecting the package before signing the delivery document.
If the package has been tampered with or is not intact, the Customer may sign the delivery document subject to confirmation or refuse the delivery.
Any irregularities must be promptly reported to the local DHL office and to Strikestore, by sending an email to our customer service.
If the Customer refuses to accept the goods, all shipping costs to return to package to Strikestore will be deducted from the refund due to the Customer.
If for any reason the shipment is not delivered to the address provided by the Customer during registration, the package will be sent back to Strikestore at the expense of the Customer.
In this case, Strikestore shall arrange to deduct that amount from any refund due to the Customer.
For orders that require bigger packaging will be possibly asked an extra shipping payment.